Payment Services Online Training Courses

Understand what constitutes a regulated activity

Understand the FCA's role under the Electronic Money Regulations and how they will monitor you

• The Conduct of Business Rules
• Safeguarding
• Capital Requirements
• Complaints Handling

Describe what constitutes a regulated activity

Understand the FCA's role under the Payment Services Regulations

Understand your obligations under the Payment Services Regulations

Understand the FCA's requirements for reporting and notification and what information to submit

Understand what needs to be included in customer communication

List the information that needs to be provided to customers

Understand the post-sale requirements

Understand why conflicts of interest matter

Describe different types of conflicts

Understand the main FCA requirements for conflicts of interest policies

Know how to identify, prevent, or manage conflicts of interest

The supervisor's role

How to assess and maintain competence

Record keeping requirements

Understand the FCA are and what it does

Describe how firms and the FCA communicate with each other

Describe what information is held on firms

Understand how to find the rules that affect your firm

Understand how the FCA expects firms to be compliant

Give you a background to and understanding of applicable fraud regulations

Help you understand the typical risks that firms face and the prevalence of fraud

Help you apply these concepts to your work through the use of case studies

Understand the implications of the FCA principle of 'treating customers fairly'

Understand why it is so important to your firm

Describe the different ways in which your firm can evidence it is treating customers fairly

Understand how your role helps your firm to do this

Understand how to identify a potentially vulnerable customer

Understand what steps you and your firm can take to help vulnerable customers

Describe what Whistleblowing is and types of issues that can be raised

Understand your firm's responsibilities