Our award winning dedicated Payment Services team is led by John Burns one of the UK’s foremost compliance experts in Payment Services. We know the regulatory landscape inside out, with our experience extending across the sector, from traditional and challenger banks, authorised payment institutions and e-money institutions through to fintechs using the latest technological innovations to provide account information services and payment initiation services.

  • We help you get FCA authorised and to manage your regulatory obligations - whether you're looking to become a Small Payment Institution (SPI), Authorised Payment Institution (API), E-Money Institution (EMI), Account Information Service Provider (AISP) or Payment Initiation Service Provider (PISP)

  • Our PSD2 Retainer Service offers three distinctive options to help you meet PSD2 and associated regulatory obligations, as well as being there to deal with unwanted issues such as incident reporting, should they happen.  

  • Almost 1 in 5 of all APIs and EMIs have used our services, we've helped around 80 firms with their FCA application and many of these firms and well known brands take advantage of our PSD2 Retainer Service

  • We provide the mandatory annual independent financial crime audit in line with 4MLD, which you can also give to your bank as verification of your compliance management

  • We are always on hand to help with any specific issues you may have such as incident reporting, Variations of Permission (VOPs), Changes In Control (CIC) or changes to your business model

  • Our RegTech service, Compliancy.CAM, provides an effective and efficient way of assessing and monitoring your PSD agents’ compliance

  • Our training extends to open workshops and tailored classroom packages. Ahead of PSD2 implementation more than 100 firms took advantage of our workshops.  We also offer specialist PSD2 training to help firms understand and manage their obligations 

  • Our dedicated Cryptocurrency team can help you prepare for the changes and additional obligations that increased regulation in this sector brings

  • Clients enjoy the use of our RegTech resources, including our client portal and e-learning platform, to support compliance management and training

  • We can help you review your safeguarding arrangements to ensure they comply with the requirements set out in Part 3 of the Electronic Money Regulations 2011 and regulation 23 of The Payment Services Regulations 2017

Our extensive experience in payments services compliance means no problem is too small or too big for us to solve – and by passing on anything we learn from working with your peers we save you time and minimise the regulatory burden.


Minimising your time and resources, reducing the regulatory burden

We offer three different service options to help Payment Institutions meet PSD2 and associated regulatory obligations. Expert consultant led services interpreting the regulations and providing practical, usable advice and solutions that work for your business and the regulator. 

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Financial Crime

Compliance support to a range of firms, with a special emphasis on Banking, Payment Services, e-Money and Cryptocurrency
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On-boarding and due diligence

RegTech enabled due diligence on PSD Agents and other third party firms that may pose a PSD2 or financial crime regulatory compliance risk.
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FCA Training

E-learning, classroom training and board briefings to help banks meet FCA Training and Competence obligations
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At the Compliance Register Platinum Awards 2018 we were delighted to be recognised as the “Best Consultancy/Law Firm – Payment Services", voted for by our clients. 

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The exceptional client outcomes and service experiences we deliver are the result of a diverse and inclusive team that set high standards, pull together to make it happen and never settle for the status quo. 


See our client testimonials

I have really appreciated all your help and support during this project. I understand that our business is relatively complex and we have really appreciated your expertise in interpreting and applying the acts to our business model. It’s been of great benefit to have someone sense-check and guide us through the procedure and offer helpful and practical guidance in interpreting the requirements of not only the application process but also the ongoing regulatory requirements.”

Niamh Young
RSM 2000