Mortgages

The mortgage market has been subject to significant change and scrutiny in recent years. The 2014 Mortgage Market Review was followed by the Mortgage Credit Directive in 2016 and the regulator has intervened in areas that have included vulnerable consumers, fair treatment of existing customers, appropriate use of panels, and responsible lending.

We offer a range of consultancy service to help Mortgage Intermediaries become authorised and then to manage their compliance obligations.

• Our Mortgage Credit Directive Healthcheck assesses your performance against the FCA expectations

• We can review your vulnerable customer, responsible lending or existing customer treatment policies and procedures

• We help you adopt the FCA’s cornerstones of risk which includes governance, culture and control

• We can design and deliver a compliance monitoring programme that is appropriate for your business

• We are able to assist with prudential compliance matters or submit regulatory returns

• Clients enjoy the use of our regtech resources, including our client portal, SM&CR System and e-learning platform, to support compliance management and training

Occasionally, you may need help and advice regarding a new sales initiative or a change in the structure of your business. Our approach is that compliance should be an enabler rather than a blocker to business, we will always seek to help you find a compliant way to achieve your objectives.