The Consumer Credit market is extremely diverse. Whether you are looking to offer sales on credit/finance, to hire or lease out goods, or to lend money, a consumer credit license could be for you. We work with lenders and brokers across all major sectors, helping them to get authorised by the Financial Conduct Authority (FCA), manage their ongoing compliance obligations, and reduce their regulatory risk. 

We have eased the compliance burden for numerous consumer credit firms in sectors ranging from motor sales, healthcare and agriculture to retail, training, and utilities. As compliance experts, we can help you understand the risks and options around debt limitations, complaint handling, and pre-contractual issues such as affordability. 

Whatever you need help with whether it be, management control, governance, managing customer data protection, or support with your ongoing compliance surrounding marketing and financial promotion rules, we offer timely, practical advice. Our team is made up of industry practitioners, compliance professionals, subject matter experts and ex-FCA employees and we are in continuous communication with the regulator to ensure we have the inside track on all developing regulations. Together our experts developed our authorisation application process, so we’re perfectly poised to help you prepare your business for the next step. 

HOW WE CAN HELP YOU

Looking for a new compliance partner? We offer a range of tailored services to our clients and can help you to:

  • Get authorised by the FCA for the first time

  • We assist lenders with the implementation and monitoring of their compliance, governance and conduct risk frameworks

  • We offer award-winning regtech solutions including our client portal and SM&CR System, which helps Lenders and network principals assess and manage the risks presented by intermediaries

  • We help consumer credit firms that use Appointed Representatives (ARs) with our specialist regtech enabled service, onboarding and monitoring ARs so that you meet FCA requirements

  • We can support you when the FCA raise an issue, assessing your status and developing a remediation plan

  • We provide compliance healthchecks of the complete customer journey, from the initial promotion through handling complaints to identifying improvements using a red, amber, green (RAG) rating system

  • Clients enjoy the use of our e-learning platform, to support you with your ongoing training requirements 

WHY COMPLIANCY SERVICES

Here at Compliancy Services we've successfullly managed over 1,100 authorisations and regularly interact with the FCA. 

Our award-winning FCA authorisations service has been recognised for its efficiency, effectiveness, and quality. We know the process and what the regulator is looking for - minimising the time you spend on your application and helping you to get authorised in the fastest possible time. 

Our team includes ex-FCA regulators, industry practitioners and subject matter experts. We have experience dealing with many types of authorisation application and continue to support a range of clients with their ongoing compliance obligations. 

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